Terms and Conditions

 

This Site is the property of BIO MARNI d.o.o, Čedomira Ninkovića 2 A, Belgrade, Serbia. PIB: 111564937 MB: 21502863, Activity Code: 1032 – Production of fruit and vegetable juices

These Terms and Conditions together with our Privacy Policy constitute the Agreement applicable to you.

By accessing or using the Site www.biomarni.com, you are legally bound by this Agreement.

If you find anything in this text that you do not agree with, please stop using the Site.

Changes to the Terms and Conditions

We reserve the right to update these Terms and Conditions and Privacy Policy at any time. All these changes take effect after they are published on the Site. We therefore warn you to check these Terms and Conditions and Privacy Policy periodically, as you are bound by the current version.

If you continue to access and use the Site after these changes, it will imply your consent to the changes made.

Definitions:

  • “Agreement” – the Agreement consisting of the Terms and Conditions and Privacy Policy and applicable to you;
  • “Cookie Use Policy” – The Policy contained in the Privacy Policy, available on our Site, which governs the use of cookies on the Site;
  • “Privacy Policy” – The Privacy Policy available on our Site, which may be updated from time to time, and which governs the use of your personal information;
  • “Terms and Conditions” – These Terms and Conditions may be updated at any time;
  • “Third Party Sites” – Sites of other legal and natural persons to which we refer or provide access; external sites;
  • “Site” – Site located on biomarni.com and owned by BIO MARNI d.o.o;
  • “You” or “Your” – Any person accessing or using our Site.
  • “We”, “us”, “our”, Bio Marni, BIO MARNI, BIOMARNI or “BioMarni” – BIO MARNI d.o.o, Čedomira Ninkovića 2 A, Belgrade, Serbia.

VAT statement

VAT is included in the price and there are no hidden costs

Method of Payment

You can pay for products ordered through biomarni.com in the following ways:

  • Payment with payment cards when shopping online:

You can pay for your online order using your VISA, EC / MC, American Express or Maestro payment card. You need to select the method of payment “Payment by card” on the order page, and then you will be directed to the 3D Secure page of the bank, where you will enter your data and follow further instructions. Payment is not possible in foreign currency.

Customers from abroad can choose only this method of payment. Foreign buyers (not from Serbia) pay shipping costs calculated on the check-out, based on the total weight of the ordered items. Buyers also pay all customs taxes based on their specific country’s fees. 

  • Advance payment:

You will receive a confirmation of the order through your email address which contains instructions with all the details for you to complete a cash advancement. The order will be sent to your address upon Bio Marni d.o.o receiving your payment. This method of payment is available only to customers from the Republic of Serbia.

  • Cash on delivery (payment on delivery of goods):

Within the Republic of Serbia, Bio Marni d.o.o. delivers through the Post. For all buyers in the Republic of Serbia who purchase goods worth over 4000 RSD, there is no delivery charge. For goods up to 4000 RSD, the delivery price is in accordance to the weight of the package, as well as the postal fee.

Delivery Method:


Delivery on the territory of the Republic of Serbia:

Within the Republic of Serbia, Bio Marni d.o.o. delivers through the Post Express. For all buyers in the Republic of Serbia who purchase goods worth over 4000 RSD, there is no delivery charge.

For goods up to 4000 RSD, the delivery price is in accordance to the weight of the package, as well as the postal fee.

International Delivery:

Buyers abroad pay a delivery fee according to the applicable price list of the service.

Foreign buyers (not from Serbia) pay shipping costs calculated on the check-out, based on the total weight of the ordered items.

Buyers are also responsible for any tariffs or customs fees according to the country the goods are sent to.

Protection of confidential transaction data

When entering payment card data, confidential information is transmitted via the public network in a protected (encrypted) form using SSL protocols and PKI systems, as currently the most modern cryptographic technology.

Data security at the time of purchase is guaranteed by the payment card processor, Banca Intesa ad Beograd, so the complete billing process is done on the bank’s website. At no time is payment card information available to our system.

Refund

In case of return of goods and return of funds to the customer who previously paid with one of the payment cards, in part or in full, and regardless of the reason for return, Bio Marni d.o.o. is obliged to make a refund exclusively through VISA, EC / MC and Maestro payment methods, which means that the bank will, at the request of the seller, make a refund to the cardholder’s account.

Website use

All material on this website (hereinafter “the Site”) is protected by copyright and any unauthorized use may constitute a violation of the Copyright and Related Rights Act, the Trademark Act or other intellectual property laws. Unless otherwise stated elsewhere on this site, you may view, copy, print or download all content for your personal, non-commercial use and informational purposes only, provided that all copyright or other proprietary information contained in the original document keep in all copies. You may not modify the content of this site in any way, or reproduce or publicly display, perform, distribute or otherwise use it for public or commercial purposes. Notwithstanding the foregoing, any software or other material available for download or use through this site that has its own Terms and Conditions or licensing is protected by those terms. If you violate any of these Terms, your permission to use the Site will be revoked and you will be obliged to immediately destroy all content that you have downloaded or printed.

Unless expressly stated otherwise herein or on any other page of this site, nothing contained herein, whether express, implied, disclaimer or otherwise, entitles you to use any portion of the intellectual property found on the Site.
Information

All materials, feedback or other types of information you provide to this Site or to Bio Marni d.o.o. regarding this site (“Information”) will not be considered confidential or proprietary. Bio Marni d.o.o. will be the sole owner of all information collected on or in connection with the Site. Bio Marni d.o.o. has no obligation with respect to such information and is free to use it without restriction for any purpose (such as use, reproduction, modification, publication, (re) distribution, public display, etc.) and without citing sources.

It is prohibited to post or transmit to or from the Site any illegal, threatening, defamatory, degrading, obscene, pornographic or other material that violates any laws. 

Complaints

Complaints of damage in transport It is very important that you immediately report any damage in transport, visible on the product packaging, to the courier who delivers the goods to you. The buyer is obliged to report any damage during transport within 24 hours of receiving the goods.

If you notice such damage, do not sign the receipt of the shipment or ask the courier to wait until you check whether the damage to the packaging caused damage to the product itself or the loss of parts. If the product is not damaged, and all parts are numbered, sign the shipment receipt.
Complaints about data or the wrong type of goods

If you received the shipment and after opening the box found that the delivered goods do not match the ordered or the invoice data is not appropriate, please, no later than 24 hours from the date of receipt of the shipment, call +381616010378, or send an e-mail to your data (name, surname, phone) to e-mail info@biomarni.com and describe what problem you have. As soon as possible, we will respond to the consumer’s complaint and inform you of further action. The deadline for resolving the complaint is 15 days from the moment of its application.

Conversion Statement


All payments will be made in the local currency of the Republic of Serbia – dinar (RSD). The middle exchange rate of the National Bank of Serbia is used for informative presentation of prices in other currencies. The amount for which your payment card will be charged will be expressed in your local currency through conversion into the same at the exchange rate used by card organizations, which we cannot know at the time of the transaction. As a result of this conversion, there is a possibility of a slight difference from the original price listed on our site.

Links to Third Party Sites

Certain parts of the Site may contain links to third party sites. Each of these sites has its own Terms and Conditions and privacy policy, which may differ significantly from those applicable to our Site. We do not have control over these sites and do not bear any responsibility for the availability of these sites, as well as for the Terms and Conditions and the policy of handling personal data that apply to their visitors and users.

If we provide access to information from another service provider through a link, we are not responsible for such information.

Posting third party links on our Site does not in any way imply that we recommend or endorse the services or products offered through those Sites.

Intellectual property protection

Unless otherwise stated in these Terms and Conditions and Privacy Policy, all materials on our Site (including but not limited to blogs and news) are protected by our intellectual property rights.

Any unauthorized use of the materials on our Site and / or their work without our permission constitutes a violation of our intellectual property rights. We will take all legal remedies to protect our intellectual property rights as soon as we become aware of any unauthorized use.

Any copying or downloading of material from our Site, either in part or in whole, is permitted only with our written consent.

We also reserve all intellectual property rights for materials on the Site that are not explicitly mentioned in the Terms and Conditions and Privacy Policy.

However, it is permitted to post material from our Site on social media, through our Site and by ensuring that the source is visible, just as visitors to the Site are permitted to download materials from the Site for personal and non-commercial purposes.
Use of our name and logo

The use of our name, logo or business name is not permitted except in accordance with these Terms and Conditions and the Privacy Policy.

Changing the Content of the Site

We reserve the right to update the Site from time to time. We may change the content or any part of our Site. As a result, the Site may be inaccessible from time to time.

Events Beyond our Control

We are not liable to you for any breach of the Terms and Conditions caused by events or circumstances beyond our reasonable control.

Disclaimer

The information on our Site, such as materials, including but not limited to blog and news, is provided free of charge and is for informational purposes only. Although the information is provided in good faith and tends to be accurate and accurate, it does not constitute any legal or professional advice.

We are not liable for any loss or damage incurred in connection with the use of information, materials and / or opinions on our Site, including but not limited to:

  • any loss or damage not caused by our injury,
  • operating losses,
  • profit losses; data loss; production losses; loss of commercial or business opportunities; savings or discounts,
  • indirect, consequential or special losses or damages, including any losses or damages that were foreseeable at the time these Terms and Conditions were enacted,
  • any loss or damage to your computer programs, platforms or data, which has occurred in connection with the use of our Site.

Partial nullity of the Terms and Conditions

In the event that any provision of this Agreement is found to be void by a competent court, this shall not affect the validity of the remaining provisions of this Agreement, which shall continue to apply in full.

Dispute resolution

In the event of a dispute arising from this Agreement, the court in Belgrade shall have jurisdiction.

Entire Agreement

This Agreement (as amended from time to time) constitutes the entire Agreement between you and us with respect to the subject matter and supersedes any prior Agreements and understandings between you and us with respect to the subject matter.

Contact us

Any liability arising as a result of or in connection with the use of the information on our Site is excluded.

In case of any questions related to our Site, please contact us via email info@biomarni.com

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